1. Up to 3 mouthpieces at a time may be ordered for trial. Virtuoso Series mouthpieces require a deposit of $500 per mouthpiece. Professional Series mouthpieces require a deposit of $225 per mouthpiece. Please contact us at firstname.lastname@example.org or (970) 590-1977 for trials.
2. After receiving your mouthpieces, please try them for one week.
3. If you want to return a mouthpiece please contact us and send to:
PO Box 270543
Fort Collins, Colorado 80527
4. The customer is responsible for return shipping charges. A full refund will be issued within five business days after we receive the return, provided the mouthpieces are returned in new condition. Mouthpieces should not have nicks or chips, scratches, or teeth marks. Returned items are subject to a $5.00 cleaning fee.